Rückgabe
What if I don't like something?
You have 30 days after receiving the goods to decide whether the item(s) is/are right for you. We ask that you treat the jewelry with care and do not return the items damaged, dirty or altered .
How do I return something?
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The returned product must be in good condition so that resale is not affected: the item must not be damaged, dirty or altered.
- Write us an email or contact us via the contact form with the order number and the email through which the order was placed.
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Please also include this information on your return label so that we can identify your shipment.
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- Address the package to the following address: Lively, Hauptstraße 13, 72636 Frickenhausen, Germany
- Please note that you are responsible for the return shipping costs.